For customers who have purchased on Tivoli Audio website and need assistance
Please use the Get Help form for support, product inquiries, or questions about you order. For returns please fill out the Request Return form to expedite the process. If you prefer to email or call, please contact the email or phone number based on where you live and/or purchased the product.
You can also review our FAQ & troubleshooting pages, as you may find the information you are looking for.
Phone – Monday – Friday 10:00 – 17:00
At the moment, only English speaking customer service is available by phone.
Germany: 0800 000 971 1
Netherlands: 030 232 0 700
Belgium: 0800 544 41
Austria: 0800 000 971 1
France: 0800 919 608
Tivoli Audio Cooperatief U.A.
3511 LH Utrecht
VAT number: NL 850644045B01
For customers who have purchased from an authorized dealer and within warranty period
Please contact the dealer directly for service or returns.
For customers who have purchased from an authorized dealer and are outside the warranty period
Please contact your local authorized distributor partner for the best service.
Germany – Email:
Austria – Email:
0800 000 971
Netherlands – Email:
030 232 0 700
France – Email:
Tivoli Audio sells its products in the United Kingdom, Germany, Denmark, Canada and many other International communities. If you are interested in becoming a Tivoli Audio distributor or dealer, please send an email to firstname.lastname@example.org
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