If one or both of your earbuds are not charging, make sure that the power button in the charging case is pressed in. If you are still experiencing issues, try cleaning the contacts in the case and on the earbuds with a cotton swab. If the issue still persists, please contact our Customer Support team.
LED States on Earbuds:
If your Fonico earbuds are not pairing correctly, they may need to be reset. To do this, please follow the instructions below: